Effective Communication Across Cultures
Description:
As the workforce grows increasingly diverse and global, basic communication becomes the new challenge. Many professionals experience misunderstandings, tensions and even conflicts as a result of poor intercultural communications. This can lead to employee turnover, poor negotiations, unclear business agreements and a lack of team-building. This course provides a framework and practical skills for working in this new cultural environment. The course employs intercultural relations models that can maximize cultural differences and parlay them into competitive advantage and effective communication.
Value and Outcomes:
- Leverage the diverse and global work environment with equally diverse and global skill sets
- Reduce and prevent conflicts, employee turnover and team discord
- Improve work environments and collegiality
- Motivate employees to learn across cultures and encourage their professional development