Networking, Influence & Strategic Relationships
Training Program
Day One: Impressions
08:00 – 8:30
08:30 – 10:45
10:45 – 11:00
11:00 – 12:15
12:15 – 01:15
01:15 – 03:00
03:00 – 03:15
03:15 – 05:30
Continental Breakfast and Introductions
Impressive First Impressions
Break
Understanding the Generations
Lunch (Networking Encouraged)
Netiquette and Etiquette: Meetings, Messages and Meals
Break
Networking and Leveraging Relationships
Day Two: Influence
8:00 – 8:30
8:30 – 9:00
9:00 – 10:15
10:15 – 10:30
10:30 – 12:00
12:00 – 1:00
1:00 – 2:30
2:30 – 2:45
2:45 – 4:00
4:00 – 5:30
Continental Breakfast and Introductions
Review Day One and Discuss Lessons Learned
Organizational Dynamics and Political Savvy
Break
Organizational Dynamics and Political Savvy
Lunch
Persuasion and Getting Your Point Across
Break
Persuasion and Getting Your Point Across
Individual Action Plans
Training Outline
Day One: Impressions
Impressive First Impressions
- Content is King but Impressions are Aces
- How can First Impressions Impact Your Daily Life?
- We’re Thinking Animals: Primal Instincts & Practical Intellect
- First Impressions are not All About You: Know Your Audience
- We All Make Judgments: Profiling vs. Stereotyping
- First Impressions, Work and Dress
- The Impression Zones: Utilizing Verbal and Non-Verbal Techniques
- Repeat Impressions = Brand
- The Impressions Indicator
- First Impressions Across Cultures
Understanding the Generations
- One Workplace, Four Generations
- Contexts and Environments that Shape Each Generation
- Communication Preferences
- Success: One Word, Multiple Definitions
- Consumer Employees: Market Competition, Loyalty and Employer Service
Netiquette and Etiquette: Meetings, Messages and Meals
- Meetings
- Meetings and Technology
- Meeting Behaviors and Mishaps
- Sidebar Selectivity
- Before and After the Meeting
- Messages
- Phone and Conference Call Courtesy
- Be a Voicemail Virtuoso: Getting Your Calls Answered/Returned
- How to Receive Calls
- Fax Protocols
- Email Nuances
- Instant Messaging and Text Messaging Manners
- Meals
- Before the Meal
- How to Order
- Table Manners
Networking and Leveraging Relationships
- What’s So Great About Networking?
- Network When You Don’t Need To
- Think F.A.R. (Follow-up, Assist and Resource Gravity)
- The Partner Strategy Halo Effect
- It’s More Than About Yourself: Sing Praises of Friends and Colleagues
- o Profile Others…in a Good Way
- Come Hungry, Look Piggish: Food, Drink and Handshakes
- How to Enter/Exit a Conversation and Talk to the Outlier
- What Do I Talk About?
- Business Cards
- What’s Your Name, Again?
- Think F.A.R. Again: How to Leverage Relationships
Day Two: Influence
Organizational Dynamics and Political Savvy
- Companies Invest in You, Do You Invest in Them?: Loyalty and Leadership
- Technical vs. Soft Skills: A Tale of Two Employees
- Leadership and Management Aren’t for Everyone, But They’re Great Options
- Sharing and Being Nice: Politics Isn’t Always a Dirty Word
- Understanding Organizational Dynamics
- Annoying Things about the Workplace or Assets for Advancement?
- Bureaucracy and Buy-in
- Managing Your Manager
- Promote Yourself
- Allegiances and Teams
Persuasion and Getting Your Point Across
- The Golden Rule: Pay it Forward
- Remember, It’s More Than About Yourself: Ask and Listen
- Fortune Telling: Walk in Their Shoes and Predict What They’ll Say
- Never Say “Never” and Always Avoid “Always”
- Victory Means Win-Win: From Managing Expectations to Tough Decision-Making
- All Things to All People May Amount to Nothing In the End
- Up, Up and… NO WAY!: Influencers Work Up, Down and Sideways
Individual Action Plans
- What’s Your Favorite?: Review Your Favorite Core Learnings and Contextualize Them in Your Workplace
- Take Risks: Review What Learnings Go Beyond Your Comfort Zone and Contextualize Them in Your Workplace